Web-based software suite to start & grow your Amazon business
Analyze marketplace data while browsing Amazon
A SaaS platform for global voice of customer and product research
IPアドレスとブラウザの特徴から、日本でご利用されていると判断をし、「セラースプライト-日本語版」をご利用ください。
Find SellerSprite user guides, feature tutorials, and answers to common questions, so you can solve issues quickly and get more value from the tools.
This Help Center is regularly updated as we release new features and improvements.
New to SellerSprite? Start here to set up your account and learn the core workflows for research, optimization, and tracking.
SellerSprite - Guide for New Users
Explore tools that help you validate product ideas and analyze market opportunities.
Discover and compare high-converting keywords for your listings and ads.
Optimize your listings, track performance, and improve conversion rates.
Try these free utilities to estimate sales, build listings, and evaluate profitability.
These articles explain how to use SellerSprite features directly in your browser extension.
Manage your account settings, child accounts, subscriptions, billing, and policy-related requests.
Install and use the SellerSprite browser extension to analyze products and keywords directly on Amazon pages.
Quick answers to high-frequency questions about data definitions, pricing, and how SellerSprite updates metrics.
Additional resources, such as voucher usage and policy-related pages.
If you cannot find the answer you need, please contact us at [email protected] or scan the WhatsApp QR code below to reach our customer service team. We usually respond within 48 hours on business days.
Content is loading. Please wait
whats wrong with it . It does not give me the full view of the products like bsr asin seller etc could you please tell me what is the problem
Reply 1
Like 1
The information of ASINs is intercepted。 Try these ways: 1. Change the browser, it may be that Amazon is blocking the current browser port Try installing plugins for 1-2 other browsers, and if possible, indicate the browser port being blocked Wait for a period of time for the current browser to be released from Amazon's whitelist
您好，我无法下载我在亚马逊上销售的产品的评论。
Like 0
亲亲，目前亚马逊改版拦截了评论，无法导出全部评论，但是可以导出前100条的，您安装最新版插件试试呢
dear team , there is a problem on the prpgram about the keyword datas. when i search on the amazon home page ; the program never shows the search volume but when i check the reverse ASIN from the main product page it shows the search volume datas. please check the pictures. i have checked too many keyword and the problem is the same.what is the problem on this program?I have also a few question more and i sent a couple of e mail to your support depertman and i hav received an cursory ansver and also it was too many days later. is there any e mail to discuss and solve the problems or not?
dear friend,i have seen your problem,please check your extension vision,you need latest version，The installation link：https://www.sellersprite.com/v3/knowledge/feature/sellersprite-chrome-extension-downloadand we need to confirm that keyword is same,sometimes the keyword is very low volume,so we can't not see result,it is normal.and if you have any problem,you want to ask us in time,you can transform website language to chinese ,bottom right of the website,and then you can find customer service,we can solve your problem in time
Hello, The sales graph data for AMZ Japan has been VERY inaccurate (almost 100X to 500X) off for products. I have confirmed this with some of my own listings. Why is Sellersprite data so wrong now? The data for AMZ seems OK but AMZ Japan totally incorrect. Why?
Thanks for your feedback,May you show me ASIN with incorrect data? We'll check and send information back to our data engineer.
Hello i am having trouble whlie using your chrome extension. I was trying to find something but suddenly your extension stopped giving informations. I added the screenshot of the problem.
Dear customer,For your trouble. There isn't catogory rank(no subcategory),cause Amazon didn't povide.To predict sales, we need to rank by category.
Hi, what is this "guestvisited": false about? API call returns the status is success, but the result seems failure. Note that This error is not reproducible as it can randomly pop up at any API call with any request parameter.
Hi，dear customer,your question seems complex.Can you contact us and shou our your trouble screenshot in our website consultation window,please.
For finding competitors ASIN under a certain parent product, how can I copy all Asins from a link at once? For example, this linkhttps://www.amazon.com/URAMAN-Leather-Western-Embossed-Removeable/dp/B0BL3N3T54?ref_=ast_sto_dp&;th=1&psc=1I want to grab all their ASINs at once.Thank you
Ok, we'll add this feature ASAP.
No seller's stock is showing, can you help?
Dear, for Amazon change,this problem will be solved in next extension. It might be a week.
I want to find all the brand names in woman pyjama sets category or whole clothing category. Is there a way to find the list of brand names in a main or sub category? thank you
Dear, you can choose the category in Competitor Lookup ,then search and export,You can get the list of brand names in a main or sub category.
Seller sprite is amazing wow
Thank you for your appreciation. That's inspire us to be better.
You are trying too often, please try again later!
Deleted comments cannot be recovered.